Website

There are three ways to add your entire website to your chatbot’s knowledge base:

• Add each URL individually
• Add your website’s domain with a wildcard
• Add your website’s sitemap

Each URL Individually

Add Each URL Individually

1. Click on the Knowledge tab.
2. Enter each URL of your website individually, one by one.
3. Click Add Url + to add multiple URLs.

4. Click Fetch to fetch the URLs

4. Once all URLs have been successfully fetched and are in the staging area, click the Train Chatbot button. This will crawl each URL then train the chatbot on the content of each URL.

Add Each URL Individually

1. Click on the Knowledge tab.
2. Enter each URL of your website individually, one by one.
3. Click Add Url + to add multiple URLs.

4. Click Fetch to fetch the URLs

4. Once all URLs have been successfully fetched and are in the staging area, click the Train Chatbot button. This will crawl each URL then train the chatbot on the content of each URL.

Add Domain with Wildcard

1. Click on the Knowledge tab.
2. Enter your website’s domain followed by /*. For example: https://domain.com/*
3. This will add all subpages of your website to your chatbot’s knowledge base.

Tip: You can also use the /* wildcard to add subpages of a specific section of your website. For example: https://domain.com/docs/* would add all subpages of your documentation section.

Add Website Sitemap

1. Click on the Knowledge tab.
2. Enter the URL of your website’s sitemap. Typically, this is located at https://domain.com/sitemap.xml.
3. Our system will automatically crawl your website and add all pages to your chatbot’s knowledge base.

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Once you’ve added your website’s content, our system will process the data and make it available to your chatbot. Your chatbot will then be able to respond accurately to user queries based on your website’s content.